Your Trusted Partner for Home and Business IT Solutions
Get the job right with a partner you can trust for all your home and business IT needs. Horizon, IT Strategies For Businesses And Individuals. Do you have tech troubles at home or do you need full IT management for your business? Our team of experts are here to keep things up and running so you can do what you care about. So why not let us take care of your IT for you, hassle-free.
ABOUT OUR COMPANY
We strive to be a one-stop shop for the best IT solutions available for home and business users. A decade of services gives us the exposure to provide reliable and effective IT solutions that enable our clients to run efficiently in this digital era. Services — Our services includes Managed IT, network configuration, troubleshooting, cybersecurity solutions, desktop and computer repair solutions, printer setup services, third party email help and software support to better keep your business up and running.
The foundation of all our services, our Managed IT offering combines full monitoring, maintenance and support of your entire IT infrastructure. We know that downtime can cost you money, so we take a proactive approach to solve problems before they even happen. Our Managed IT strategies can keep your systems up and running, more secure from threats and even provide stability across all of your devices — both mobile and in-house. Whether you are scaling your team or debugging problems, our team is committed to providing fast and efficient support.
Our core competencies lie in network setup and troubleshooting to keep you r home or business up and connected with mininal hiccups. Contact us and let us help you with your new network or to service a problematic one; we can plan, implement and maintain highly resilient network solutions, designed specifically for you. We work tirelessly to make sure your networks keep running so you can do what really matters — run your business.
With how digital the world has become securing your IT services is of huge importance. We offer long-term data security which in turn ensures the protection of your systems and operations against any potential threats. We monitor and stay ahead of above constantly evolving threats to form a holistic approach so that you can protect your business from cyber-attacks, data breaches and potential vulnerabilities.
Apart from IT infrastructure, we provide specialized computer and printer repair services{} With experienced professionals, your software issues can be resolved down to the cause of a simple printer swap. We know that these tools are essential to your day-to-day operations so we provide fast, reliable solutions to minimize downtimes and keep your business moving in the right direction.
Another primary help from our side is that of Service party email assistance. We help you to resolve problems such as email password recovery, troubleshooting email delivery issue and making your Email System up & running. Our email solutions will allow you to continue communicating seamlessly across your platforms, whether for personal use or business communication.
And last but not least, our software support services range from installation and configuration to troubleshooting. We also deal with the “boring but important” work to keep your software functioning effectively, helping you get more done and focus on what matters.
At Horizon we go beyond the norm, we are your IT partner! Therefore, what we provide you with is a personalized and proactive support treatment to know your needs better so that we can meet them with the right solutions to allow you grow in the miraculous and turbo speed digital modern world. Our focus is on providing you with IT services that are innovative, dependable, and affordable so that you can stay competitive.
OUR MISSION
We are dedicated to offering superior IT services that allow home users and organizations, at large, to make the most out of an increasingly digital world. The recent changes we have experienced nationwide have only heightened the importance of high quality, dependable services that make technology easy as well as increase productivity and security. We help our clients overcome the barriers to using modern IT by providing them with responsive, friendly and proactive support. Be it manage the IT infrastructure or resolve issues or help optimizing the systems, we work hard to ensure technology becomes transparent for people. With a focus on innovation, commitment and client-driven service we work to create long-term relationships and be your trusted IT partner. We were founded so that you can build the next big thing, because we know how to scale and simplify technology.
OUR VISION
Our mission is to unleash the power of innovative IT solutions, becoming a pioneer in delivering technology that changes the way IT services are consumed by individuals and businesses. Our vision is a world where technology powers seamless, secure and efficient life experiences for our global clients. Our goal at Prospect 33 is to always be leading the charge in the IT sector and so we both evolve with the digital era as well as predict upcoming trends, creating memorable solutions that are individual to our clients. Where business and home users challenge of IT, simply done hindrance free. We will win with an unyielding dedication to our values, a customer-focused vision, and by delivering solutions that make our clients the hero in a world more connected than ever.
SERVICES WE OFFER
Managed IT Services
Managed IT Services that give you 360-degree support for your entire IT infrastructure. With 24/7 monitoring and maintenance we remove the headache of dealing with technology, making sure your systems are running smoothly and safely at all times. Built on our platform, we have specialists that ensure your system never goes down and continues to operate at an optimal level. We manage everything from your network infrastructure and cyber security to software updates, data backup, and more so you can remain focused on running your business. No matter if you are a small business or an enterprise, we customize our Managed IT Services to fit your needs which means that you will get the support level you require. 24*7 monitoring along with guidance of experts gives you relaxation that now your IT environment is in good hands. Let us take a lead role in being the partner you trust to deliver and keep an IT safe, efficient environment.
Network Setup & Troubleshooting
Network Setup & Troubleshooting — From fixing your home or office connection, to ensuring the network runs flawlessly across your business operations. New Network Setup | Expanding Network | Connectivity Issues? Get in touch with our expert team. We offer bespoke network design and installation alongside type of problem fixing. We can assist in troubleshooting and resolving any network problems, from slow communications to failed/broken hardware — operating efficiently with minimal downtime. Being proactive in seeking a solution, we can isolate the problem and avoid long interuptions with your network performance. From secure wired and wireless networks to firewall configuration & network security, we have it all covered. Our aim is to offer a robust, high-speed and secure network infrastructure for all your day-to-day requirements so that you can have total peace of mind and trust us with the connectivity.
Cybersecurity Solutions
Our Cybersecurity Solutions protects your business and personal data against an ever-evolving range of cyber threats. We deliver responsibility for fully securing your infrastructure though many partners, such as our proactive threat detection & monitoring services or our advanced security features that protect your data. These include Firewall Management, Anti-malware or Antivirus Protection, Data Encryption and Security Audits to detect and resolve security gaps. We can then customize the cyber security approach we take depending on if you are a home user or business, in order to make it as difficult as possible for your company to be one of these large businesses that gets attacked. By preemptively working to prevent these vulnerabilities in the places where they start, and rapidly responding to incidents given a near impossible scenario, the systems belonging to you will remain safe and your operations uninterrupted — freedom is knowing that no one can stop you.
Computer fixes & maintenance
Our breed of Computer Fixes & Maintenance helps to keep your systems reliable, responsive and efficient. Whether you’re dealing with software-related problems, experiencing slow performance or in need of maintenance, our well-trained technicians are here for you. This includes virus removal, software updates, performance tuning, and scheduled system services for proactive health checks to catch issues before they occur. We are proactive about fixing all minor things before they become something major. Home-based users or business enterprises, we fine-tune our solutions to your specifications in order to keep those computers working like clockwork. We have fast response times and your devices receive top expert care for optimal performance, reducing downtime and making you more productive.
Printer Setup & Troubleshooting
Professional Printer Setup & Troubleshooting Services- Our experts can help set up a new printer or resolve any printing issues at lightning-fast speed. This covers everything – from installation and driver updates to connectivity issues and software error problems. Our printer offline service ensures that we get to resolve common problems such as printers being offline on time, slow printing, or compatibility of print output. As well as being able to help both home and business users, we offer an efficient printing service. Save yourself the headache of printer problems and let us handle your setup and troubleshooting — so you can print clear, flawless pages in an instant.
Service Party Email Assistance
If you want to keep up with managing the world’s best email communication systems this is our service designed to make it as easy for you as possible. From email delivery to configuration and performance our dedicated support team is here to help you with personalized attention so that there are no email-related delays. We help you address email connectivity issues, fix your email that is not syncing and also tweak your client configuration for better experience. We provide our services to both residential and business users alike so we can cater towards all your email systems needs. Let us help improve your email performance, eliminate downtime and keep you connected so that your business or personal emails are never interrupted.
Software Support & Installation
Without Software Support & Installation, you can’t make sure your systems are supplied with the tools they need to run them properly. Our expert gives you the way out for all software related problems, either installing a new one or facing issues with your existing programs. If you would like us to install, configure, update and/or debug software for smoother transition or more compatibility with all your devices. By customizing our support to best suit your business applications and personal tools, we can virtually eliminate software-related disruptions. Our proactive maintenance practice helped us to increase the performance of your software, avoid any potential issues and in such a way keep everything up and working properly for you doing you core tasks instead of technical challenges.
Data Backup & Recovery
Our Data Backup & Recovery is to ensure that your most valuable information can never be lost or damaged. Our secure, reliable data backup systems safeguard your files ensuring critical data is securely saved and easy to find when needed. If data is accidentally deleted, if your hardware fails or you are hit by a cyber-attack, we offer up to 24-hour guaranteed recovery services that will get your data back with minimal physical downtime and virtually no loss. Whether you are a home user or business, we personalise our backup strategies to suit your requirements, ensuring your data is safe. Take comfort in knowing your vital data has the most secure fallback possible with our hands off, best practice approach.
OUR SERVICE PLANS
BASIC PLAN
Basic Support-
Managed IT support (up to 5 hours per month)
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Computer fixes for software-related issues (home users)
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Basic network setup and troubleshooting
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Email support and optimization
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Printer setup and basic troubleshooting
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Software installation and updates
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24/7 remote support (limited to critical issues)
STANDARD PLAN
Enhanced Support-
Managed IT support (up to 10 hours per month)
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Computer fixes for home and small business users
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Full network setup and troubleshooting
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Advanced printer setup, maintenance, and repairs
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Email solutions including delivery issue troubleshooting and account optimization
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Cybersecurity monitoring (basic protection)
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Data backup support (cloud and local)
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24/7 remote and on-site support for critical issues
ADVANCED PLAN
Comprehensive Coverage-
Managed IT support (up to 20 hours per month)
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Full computer and printer fixes for home and business users
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Comprehensive network setup, optimization, and troubleshooting
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Advanced cybersecurity solutions (threat detection and prevention)
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Full email management with troubleshooting and optimization
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Data backup and recovery services
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Monthly system health checks
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Priority 24/7 remote and on-site support
PREMIUM PLAN
Unlimited Services-
Unlimited Managed IT support (unlimited hours)
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Dedicated IT technician for computer and printer fixes (business and home)
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Enterprise-level network setup and maintenance
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Advanced cybersecurity with real-time threat monitoring
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Complete email solutions (setup, security, and ongoing optimization)
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Full data backup, recovery, and disaster recovery planning
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Quarterly system and network audits
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Priority 24/7 remote and on-site support with guaranteed response times
WHY CHOOSE US?
Horizon is not just another IT support company, we deliver reliable bespoke home and business solutions. Our clients face unique challenges, and having worked with them for well over a decade, we know what to expect — meaning tailored support that suits your needs. We also offer Managed IT, network installation and troubleshooting, cyber security protections, and computer / printer repair and e Mail assistance. Fast response times, proactive solutions to keep your system up running with minimal downtime. Need help with business expansion or improvement Support Accessible 24/7 from our talented team of experts which guarantees your peace of mind. When you select us, you entrust yourself to a reliable partner that will advance your technology and ensure your operations perform seamlessly, allowing you to free time for what makes a difference.
CUSTOMER FEEDBACK THAT SPEAKS VOLUMES
Here at Horizon, we like to think our success is best measured by what our clients have to say. We have never disappointed our customers; they say we are the most reliable, knowledgeable and provide the highest quality of customer service. Our commitment to timely IT issue resolution, smooth network builds or the continuous support of Managed IT Services shows through in every touch point. The customer feedback we receive is testament to the quality of service we provide and demonstrates how seriously we take our responsibility for ensuring that both home and business users can get ahead in their day-to-day lives. We believe in developing long-term relationships with our clients and value their satisfaction that motivates us to innovate furthermore in delivering customer-centric IT solutions.
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GET IN TOUCH TODAY!
Horizon is here to keep you on the cutting edge through steady, customized IT Support for home and endeavor clients. Whether you need Managed IT services, network setup, advanced troubleshooting, cybersecurity solutions, computer/printer support or email help an engineer is there to serve. Our IT support is quick and professional, designed specifically for you. With our proactive methodology, we identify and fix issues before they become serious problems to keep your systems running smoothly. Reach out to us today for a free system audit. Don’t slow down due to Technology challenges. Our team will collaborate with you to develop unique and effective technology solutions. Reach out today and let’s discuss how we can assist with your technology and make your life easy to live!