To this end, here at Horizon we aim to make shopping experience an easy and safe one. The terms and conditions below apply to your purchase of PYRATEX® products on our website. As a customer, when you place an order with us, you agree to abide by the policies stated below.

Order Process

You agree to provide current, complete and accurate purchase and account information for all purchases made at our website. If you have already sent in your order, then an email will be sent out containing a confirmation of the purchase. Please go over these carefully. If you see something that doesn’t look right, consult our customer service team immediately. No processing to your order will occur until the full payment has been received.

Payment Methods

Depending on where you are from, we accept major credit cards/debit cards as payment methods and a few other secure payment gateways like PayPal. All payments are processed in USD, and any taxes or shipping costs will be calculated at checkout. You shall be liable for confirming that your payment information is current. Your order will be held until your payment has been successfully provided and cleared.

Order Acceptance and Cancellation

An acceptance of all orders by Horizon We may refuse or cancel any order for any reason, including errors in pricing on the Site, stock levels, or matters regarding payment authorization. If your order is canceled, you will be notified via email and fully refunded. You can also cancel your purchase if it has not been processed and shipped. In order to cancel, you will need to speak with someone in our customer service department.

Pricing and Availability

Although we try to ensure that all prices and product availability are correct, mistakes do happen. We are not responsible for typographical errors regarding pricing, and reserve the right to correct any incorrect prices or inaccuracies at any time without prior notice. Should you place an order for a product only to find out that it is sold out, we will get in touch with you and would give you an alternative option or refund the total amount. Price is shown in USD, Shipping and Taxes will be added to your order at checkout.

Shipping and Delivery

To see what method of shipment is available and costs, please refer to our Shipping Policy. While we make it priority to ensure all orders are processed and shipped within these times, occasionally said shipment times take longer than expected due to unforeseen issues.

Returns and Refunds

To learn about an exchange or return, and refund, refer to our Policy on Return and Refund. We will do everything we can to assist within our return policy if you are unhappy with your purchase.

If you have any questions about this Purchase Policy or require support with your order then please contact us at support@horizonprintersolutions.net We are all right here and designed to make sure your buying revel in is excellent.