Need Help Setting Up Your Printer? Let’s Get Started Today!
Having Trouble to Install Your Printer? Well, At Horizon we do it pretty fast and then get things very easy for you. No matter whether you face problem like Wireless connection, driver installation or configuring your printer for multiple devices, we will help. We can offer to do each step with you or take care of the entire set-up for you… turning your printer on in no time. Get in touch with us now to prepare your printer in time!

ALL-IN-ONE PRINTER SOLUTIONS
Our All-in-One Printer Solutions at Horizon take care of all needs related to your printer, giving you peace of mind with hassle-free convenience that enables smooth operation whether you are at home or managing a business. And for good measure, we offer complete printer support starting with the setup of a new device and configuration right through to resolution of issues such as connectivity problems, driver installation and paper jams. No matter the printer problem, our highly trained technicians are ready to fix your printers so they work efficiently and effectively.
Our techs are specialists with hardware and software issues that provide fast, reliable solutions to minimize your downtime and maximize productivity. From slow printing speed and find annoying print quality to complex network printer setups, oursolutionys are designed to meet unique needs. We know that a high quality functioning printer is essential for your daily operations, our expert service and support keep you Printer at top condition.
You only have to shop from the comfort of your home and we assure you, with years of experience that you get professional printer support quick assistance hassle free-all under one roof.

HOW CAN WE IMPROVE YOUR SERVICE EXPERIENCE?

HOW TO SETUP A PRINTER IN WINDOWS & MAC
SET UP STEPS FOR WINDOWS
Connect the Printer
Turn on the printer by plugging it into a power outlet and attach it to your computer via USB cable, or make sure that it is connected to the same Wi-Fi network if you have a wireless printer.
Open Settings
From the drop-down menu, click on Settings (gear icon) > Start.
Go to Devices
Open the Settings menu and select Devices.
Add Printer
Click on the Printers & Scanners tab on the left, and choose Add a printer or scanner
Wait for Detection
Windows will attempt to search for the available printers. When it finds your printer, then select yours from the list and finally click on the Add device option.
Install Drivers
If needs then windows downloads and install the necessary drivers. You might have to go through on-screen information to install it.
Test the Printer
After the installation, try to print a test page to know if the printer has been set up successfully. You can also do this if you go to your system preference → Printers & Scanners then your printer name and select Manage, then Print a test page.
Make Default Printer (If desired)
If this is the printer that you will mostly use, you can right-click on it in the Printers & Scanners and choose Set as default printer.
After following these steps, your printer should be completely set up and functional on Windows!
SET UP STEPS FOR MAC
Connect the Printer
Connect the printer to an outlet, make sure that it is plugged in and connected to your Mac via a USB cable (if this type of connection is used by the printer) or on the same Wi-Fi network if it is wireless.
Open System Settings
Choose the System Settings (preferably reached from the Apple icon in the top-left corner of your screen — or selecting System Preferences from that drop-down)
Go to Printers & Scanners
Scroll through the System Settings window until you locate Printers & Scanners.
Add Printer
Click the add (+) button on the left side of the Printers & Scanners window.
Select the Printer
A list of the printers available. Choose Your Printer Wireless Printers: Ensure that your printer is on the same Wi-Fi network as your Mac.
Install Printer Software
The first time you attempt to print, macOS will download and install any necessary drivers or printer software. Follow the instructions on the screen to finalize the installation.
Test the Printer
Test it Once the printer is added you can test it by clicking on the name of your printer and select Print Test Page or print a document to see if it’s working fine.
Make Default Printer (Not needed)
Of course, if this is your main printer you can also designate it as the default by choosing the printer from Printers & Scanners and checking the box to “Set as default”. Congratulations, your printer is now up and running on your Mac!
HOW TO GET YOUR PRINTER BACK ONLINE
1. Printer is Working and Connected to the Computer
- Make sure that the printer is turned on and is connected to either your computer using USB or to the same Wi-Fi network if it’s wireless.
- Refresh the connection by restarting the printer.
2. Set Printer as Default
- For Windows: Settings > Devices > Printers & Scanners, select your printer and click on Set as default.
- Mac: System settings > Printers & scanners, click on your printer and choose to make it the default
3. Check Printer Status
- For Windows: Devices > Printers & Scanners, right-click your printer in the list and select See what’s printing then check it isn’t set to Offline. If it is checked off on your printer, untick the printer offline.
- Mac: System Preferences > Printers & Scanners, click on the printer and make sure it is not going “offline” or to “pause”.
4. Restart Print Spooler (Windows)
- Type services msc in the Windows search field and press enter. msc, and press Enter.
- Scroll down to find Print Spooler, right-click it, and choose Restart.
5. Uninstall and Reinstall Printer Drivers— Update the Printer Drivers
- Go to the printer manufacturer’s website and download & install their latest drivers for your printer.
6. Clear Print Queue
- For Windows: Right-click on the printer under Printers & Scanners and choose See what’s printing. 2) Right-click each of the queued jobs, then click Cancel.
- Mac: Printer & Scanners, Your printer, Cancel the print jobs which are not printing
7. Reconnect the Printer
- Remove the USB for USB connection and put it again
- For wireless printers: Unplug the force and reconnect it to the force.
8. Printer — Run Printer Troubleshooter (for Windows only)
- To fix some common printer problems, for example, go to Settings > Update & Security> Troubleshoot select Printer, and run the troubleshooter to remove and redeem automated issues.
If the printer is still not online, contact your support
Expert-Selected Printers for Ultimate Printing Efficiency
Here at Horizon, we have selected a handful of printers that can ensure the ultimate printing capabilities for users to use in their homes or businesses. We have carefully selected these models with our own expert team based on performance, reliability and ease of use to make sure that you always get the best printing experience. Whether you work in an office and need a multifunction device that can handle high-volume printing tasks, or are simply undertaking regular document scan/photocopying from the comfort of your home, we have the perfect printer recommendation for you; one that is fast, and provides great print quality every time.

LaserJet Enterprise M611dn Monochrome Printer with built-in Ethernet & 2-sided printing (7PS84A) White $1459.00

Color Laserjet Enterprise MFP 5800dn Printer, Print, Scan, Copy, Fax, Best for Business, (6QN29A) $2268.90

C415 Color All-in-One Printer, Laser, DADF, Copy, Print, Scan, Fax, Email, Letter, Energy Star Certified, UP to 42PPM $1199.00

Color imageCLASS MF653Cdw – Multifunction, Duplex, Wireless, Mobile-Ready Laser Printer with 3 Year Limited Warranty, White $289.99
WE SHIP ALMOST ALL MAJOR COUNTRIES
At Horizon we pride ourselves in the great products that we deliver directly to your door. It is the reason why we have our products shipped to almost every country in the world, thus making it convenient for you no matter where you might be. The entire world’s shipping is done by our big global network, your orders are shielded and cared for with ISPs (Internet service providers) that are very trusted rendering sure you get the order on time. North America, Europe, Asia or beyond it has now become easier for you to get your hands on the products beneficial for your home or business. Buy with confidence you can have it delivered to your doorstep anywhere centrally and securely.
SERVICE PLANS
BASIC PLAN
Quick Fixes for Home Printers-
Single printer troubleshooting session
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Error message diagnosis and fixes
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Paper jam removal
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Basic connectivity issues
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Print quality improvement
STANDARD PLAN
All-Inclusive Printer Fixes for Every Space-
Full printer inspection and troubleshooting
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Fixes for connectivity and network printing issues
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Driver updates and installation
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Resolution of print quality issues (streaks, faded prints, etc.)
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Fast response time with on-site support (for local clients)
ADVANCED PLAN
Ongoing Printer Assistance for Small Businesses-
Monthly maintenance checkups for up to 3 printers
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Printer cleaning and part replacement (non-hardware parts)
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Priority support with fast response times
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Driver and software updates
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Regular network and connectivity checks
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24/7 remote troubleshooting support
PREMIUM PLAN
Unlimited Printer Support and Full Management-
Unlimited printer repairs and troubleshooting (on-site and remote)
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Comprehensive maintenance for up to 5 printers
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Full print management (ink/toner monitoring, part replacements)
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Driver installation and regular updates
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24/7 support with guaranteed response times
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Quarterly printer performance audits

GET HELP NOW SIGN UP LATER
NEED TO SOLVE AN ISSUE NOW?
We are convinced that service should be provided as quickly as possible. Our Get Help Now, Sign Up Later service means you can get expert advice for your IT and printer problems with no obligation to pay in advance. When your printing breaks down, connectivity issue or software crash – we are here to fix it within few flash. Tech issues are time-sensitive, and we strive to resolve them as quickly as possible so you can avoid any disruptions. When, we are successful in fulfilling your needs, and then you may go for broader plans. Flexible support, help when you need it Get help now, deal with the details all you want!
WE ARE AN INDEPENDENT SERVICE PROVIDER
At Horizon, we are an Independent Service Provider that is proud to offer top tier IT and printer support without any direct manufacturer affiliations. We are not associated with other service providers of brands like HP Dell Canon Epson, or any major companies. This independence allows us to provide solutions that are truly unbiased and objective and customized just for your particular issues. We know you’ll appreciate it because the recommendations are based on only what is right for you and your home or business, with no favor for any one company’s agenda like all those other big “review” sites.
Our solutions are available to work on a variety of devices, printers and platforms: offering you choice in selecting the best technology for your requirements. Be it troubleshooting, installation, setup or long-term IT management across different brands and platforms — let our experts streamline and run all your operations!
All photographs, logos or brand names are for identification purposes only and here to illustrate the product. We are not affiliated with the above brands and their name are provided purely for reference purposes. Independence means integrityWe are free from the influence of the major manufacturers so we can always produce you with the best answers. At Horizon we will always maintain a commitment to customer satisfaction and high-quality service making us a valuable partner with any of your IT and printer support needs.
GET IN TOUCH TODAY!
At Horizon, we are dedicated to ensuring that the technology you depend upon is both personalized and dependable solutions for home IT support, and business IT services. From Managed IT services to network setup, troubleshooting, cybersecurity help and computer or printer support or even if you simply need some email assistance–your skilled team is ready. We are proud to be able to offer IT support quickly, professionally and specifically for you. Our preventative approach allows us to address issues before they snowball into something as significant but also helps keep your systems up and running. Contact us today and do not let technology hold you back. If this describes your unique situation we can develop tailored solutions specific to you in order to increase your operational efficiencies. Reach out to us today so we can chat about how we can support your tech and help you reach for the stars!